At Elite Fit, we are committed to safeguarding your personal and fitness data while ensuring a seamless and personalized experience. Discover how we protect your information as you track progress, schedule gym sessions, and manage memberships on our secure platform.
1. Information We Collect
a. Personal Information
We collect personal information when you create an account, schedule appointments, subscribe to gym memberships, or interact with our platform. This information may include your name, email address, phone number, payment details, and other identifiable data.
b. Fitness Data
As a fitness tracking platform, we collect data related to your workouts, progress, goals, and other fitness-related metrics. This data helps your gym provide personalized training and track your fitness journey effectively.
c. Usage Data
We automatically collect information about how you interact with our platform, including your IP address, browser type, device information, pages visited, and time spent on the site. This data helps us improve the platform and provide a better user experience.
d. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our site. Cookies help us remember your preferences, track your interactions, and personalize content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
a. To Provide Our Services
We use the information we collect to deliver the services you’ve subscribed to, such as tracking your fitness progress, managing gym appointments, and processing gym memberships. We also use this data to continuously improve our platform’s functionality and user experience.
b. Communication
We use your contact information to send important updates, notifications about your gym appointments, membership details, and promotional offers. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
c. Payment Processing
Your payment information is used to process transactions, manage subscriptions, and handle billing inquiries securely.
d. Security and Compliance
We may use your information to detect, prevent, and respond to security threats, fraud, and other malicious activities. We also ensure compliance with legal obligations and industry standards.
3. How We Share Your Information
a. With Your Gym
The data we collect is shared with the gym you’re affiliated with, enabling them to track your progress, manage your appointments, and optimize your membership experience.
b. Service Providers
We may share your information with third-party service providers who assist us in operating our platform, processing payments, and delivering our services. These providers are required to protect your information and use it only for the services we specify.
c. Legal Obligations
We may disclose your information if required by law or if we believe such action is necessary to comply with legal requirements, protect our rights, or ensure the safety of our users.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no security system is infallible, and we cannot guarantee absolute security.
5. Your Rights and Choices
a. Access and Update
You can access and update your personal information through your account settings at any time. If you need further assistance, you can contact us directly.
b. Opt-Out of Communications
You have the right to opt out of receiving promotional emails by following the unsubscribe instructions in those communications. Please note that you may still receive essential service-related emails.
c. Data Deletion
You can request the deletion of your personal information by contacting us. We will take reasonable steps to remove your data from our systems, except where retention is required by law or legitimate business interests.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our platform after any changes indicates your acceptance of the updated policy.